Cancellation Policy - Compliance Kart (SaaS Subscription)
At Compliance Kart, we offer a subscription-based software platform that enables users to manage, purchase, and
track carbon credits. We value transparency and provide flexibility where possible. Please read our cancellation
policy carefully before subscribing.
1. Subscription Cancellation by Users
- Monthly Subscriptions:
Users may cancel their monthly subscription at any time. Your access will remain active until the end of
your current billing cycle. No partial refunds will be issued for unused days.
- Annual Subscriptions:
Annual plans can be cancelled at any time, but refunds are not provided for unused months unless required by
applicable law. Access continues until the end of the current annual term.
- How to Cancel:
You can cancel your subscription by navigating to the Billing section in your account dashboard or by
contacting support@compliancekart.com. Cancellations must be
submitted at least 24 hours before the renewal date to avoid being charged for the next cycle.
2. Refund Policy
- Free Trial Period (if offered):
If your plan includes a free trial, you will not be charged until the trial ends. You can cancel during the
trial period without incurring any fees.
- Refunds:
Due to the digital nature of the service, we do not offer prorated refunds after a subscription charge is
processed. However, exceptional refund requests (e.g., duplicate charges, accidental upgrades) may be
reviewed on a case-by-case basis.
3. Compliance Kart's Right to Cancel
We may suspend or cancel your subscription in the following cases:
- Violation of our Terms of Service or Acceptable Use Policy
- Non-payment or chargeback issues
- Fraudulent or suspicious account activity
In such cases, access may be revoked immediately and no refund will be issued.
4. Reactivation
If your subscription is cancelled (either by you or due to non-payment), you may reactivate it at any time from
your dashboard. Past data may not be recoverable after a certain retention period.
5. Contact Us